At Micro Control Systems, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and other applicable data protection laws. Please read this policy carefully. By accessing our services or providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy.
1. Data Controller
The data controller responsible for your personal information is:
Micro Control Systems
5580 Enterprise Parkway
Fort Myers, FL 33905, USA
Email: Marketing@mcscontrols.com
Phone: (239) 694-0089
If you are located in the European Economic Area (EEA), you may also contact our
EU Representative at: [Insert EU Representative name, address, and contact
details if applicable under Art. 27 GDPR].
If we have appointed a Data Protection Officer (DPO), you can contact them at:
[Insert DPO name and contact details, or state "We have not appointed a DPO as we are not
required to do so under Article 37 GDPR."]
2. Information We Collect
We may collect the following categories of personal data when you interact with Micro Control Systems:
2.1. Contact Information: Your name, email address, postal address, and phone number
when you contact us, request information, or subscribe to our newsletters.
2.2. Technical Information: Information about the devices you use to access our
services, such as IP addresses, browser type, operating system, and other technical data collected
through cookies and similar technologies (see Section 9 on Cookies).
2.3. Usage Information: Information about how you interact with our website and
services, including browsing activity, pages visited, and links clicked.
2.4. Payment Information: If you make purchases from us, we may collect billing
address and transaction history. We do not store payment card numbers — card
processing is handled by PCI-DSS-compliant third-party payment processors.
2.5. User Content: Content you voluntarily submit, such as comments, reviews, or
images uploaded to our platform.
2.6. Sensitive Data: We do not intentionally collect special categories of personal
data (e.g., health, racial origin, religion, biometric data). Please do not submit such data
through our services.
3. Legal Basis for Processing Your Data
Under the GDPR, we must have a lawful basis for processing your personal data. We rely on the
following legal bases:
3.1. Performance of a Contract (Art. 6(1)(b)): Processing is necessary to deliver
the products and services you have requested or to take steps prior to entering a contract.
3.2. Legal Obligation (Art. 6(1)(c)): Processing is necessary to comply with our
legal obligations (e.g., tax, accounting, or regulatory requirements).
3.3. Legitimate Interests (Art. 6(1)(f)): Processing is necessary for our
legitimate business interests, such as improving our services, fraud prevention, and security —
provided these interests are not overridden by your rights and interests.
3.4. Consent (Art. 6(1)(a)): Where we rely on your consent (e.g., marketing
emails, non-essential cookies), you have the right to withdraw that consent at any time without
affecting the lawfulness of processing carried out before withdrawal. To withdraw consent, contact
us at Marketing@mcscontrols.com or use the unsubscribe link in any marketing email.
4. How We Use Your Information
We use your personal data for the following purposes:
4.1. Providing Services: To deliver products and services you request, manage your
account, and process transactions. (Legal basis: Contract)
4.2. Customer Support: To respond to inquiries and resolve issues.
(Legal basis: Contract / Legitimate Interests)
4.3. Personalization: To tailor your experience, including relevant content and
product recommendations. (Legal basis: Legitimate Interests / Consent)
4.4. Analytics & Improvement: To analyze usage patterns and improve our website,
services, and user experience. (Legal basis: Legitimate Interests)
4.5. Marketing Communications: To send updates, newsletters, and promotional
materials. You may opt out at any time by clicking "unsubscribe" in any email or contacting us
directly. (Legal basis: Consent / Legitimate Interests for existing customers)
4.6. Legal Compliance: To comply with legal obligations, resolve disputes, and
enforce our agreements. (Legal basis: Legal Obligation)
5. How We Share Your Information
Micro Control Systems does not sell your personal data to third parties. We may
share your information only in the following circumstances:
5.1. Service Providers: We engage trusted third-party processors (e.g., payment
processors, hosting providers, analytics services) who act only on our documented instructions and
are bound by Data Processing Agreements (DPAs) in accordance with Art. 28 GDPR.
5.2. Legal Requirements: We may disclose your data to comply with a legal
obligation, court order, or lawful request by public authorities.
5.3. Business Transfers: In the event of a merger, acquisition, or sale of assets,
your data may be transferred. We will notify you before your data becomes subject to a different
privacy policy.
5.4. Images: By uploading images to our website, you grant us a license to use,
display, and reproduce those images on our platform. If images include identifiable individuals, you
confirm you have obtained their consent. You may request removal of your images at any time by
contacting us.
6. International Data Transfers
Micro Control Systems is based in the United States. If you are located in the EEA, UK, or
Switzerland, your personal data may be transferred to and processed in countries that may not
provide the same level of data protection as your home country.
Where such transfers occur, we ensure appropriate safeguards are in place, such as:
• Standard Contractual Clauses (SCCs) approved by the European Commission;
• An adequacy decision by the European Commission; or
• Other lawful transfer mechanisms under Chapter V GDPR.
You may request a copy of the relevant transfer safeguards by contacting us.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was
collected, including legal, accounting, or reporting obligations. Typical retention periods are:
• Customer account data: Duration of the relationship plus [X] years.
• Transaction records: [X] years as required by applicable tax law.
• Marketing consent records: Until consent is withdrawn plus [X] years.
• Website usage logs: [X] months.
[Replace [X] with your actual retention periods.]
When data is no longer needed, it is securely deleted or anonymized.
8. Security
We implement appropriate technical and organizational measures to protect your personal data against
unauthorized access, accidental loss, destruction, or disclosure, in accordance with Art. 32 GDPR.
These measures include encryption, access controls, and regular security reviews.
However, no method of data transmission or storage is completely secure. In the unlikely event of a
personal data breach that poses a risk to your rights and freedoms, we will notify the relevant
supervisory authority within 72 hours and affected individuals without undue delay, as required by
Art. 33–34 GDPR.
9. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve functionality and analyze
traffic. Cookies are categorized as:
• Strictly Necessary: Required for the website to function; no consent needed.
• Analytics/Performance: Help us understand how visitors use our site
(e.g., Google Analytics). Requires your consent.
• Marketing/Targeting: Used to deliver relevant advertisements. Requires
your consent.
You can manage or withdraw your cookie consent at any time through our Cookie Preference Center
[insert link] or your browser settings. Please note that disabling certain cookies may
affect website functionality. For more detail, see our separate Cookie Policy
[insert link if applicable].
10. Your Rights Under GDPR
If you are located in the EEA, UK, or Switzerland, you have the following rights under applicable
data protection law:
• Right of Access (Art. 15): Request a copy of the personal data we hold
about you.
• Right to Rectification (Art. 16): Request correction of inaccurate or
incomplete data.
• Right to Erasure / "Right to be Forgotten" (Art. 17): Request deletion of
your data where it is no longer necessary, or where you withdraw consent.
• Right to Restriction of Processing (Art. 18): Request that we limit how we
use your data in certain circumstances.
• Right to Data Portability (Art. 20): Receive your data in a structured,
machine-readable format and transfer it to another controller.
• Right to Object (Art. 21): Object to processing based on legitimate
interests or for direct marketing purposes.
• Rights Related to Automated Decision-Making (Art. 22): We do not engage
in solely automated decision-making or profiling that produces significant legal effects.
• Right to Withdraw Consent: Where processing is based on consent, you may
withdraw it at any time without affecting prior lawful processing.
To exercise any of these rights, contact us at Marketing@mcscontrols.com. We will
respond within 30 days. We may need to verify your identity before processing your
request. There is no fee for exercising your rights unless requests are manifestly unfounded or
excessive.
Right to Lodge a Complaint: You have the right to lodge a complaint with your
local supervisory authority. In the EU, you can find your authority at
edpb.europa.eu. In the UK, contact the
Information Commissioner's Office (ICO).
11. Children's Privacy
Our services are not directed to individuals under the age of 16 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately so we can delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the Effective Date at the top of this document and, where required, notify you by email or a prominent notice on our website. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices,
please contact us:
Micro Control Systems
5580 Enterprise Parkway
Fort Myers, FL 33905, USA
Email: Marketing@mcscontrols.com
Phone: (239) 694-0089
We aim to respond to all privacy-related inquiries within 30 days of receipt.